Kudos Casino - プレイヤーの撤退は拒否されました。

Just attempted to withdraw my balance of $100 Dollars from Kudos Casino yesterday. My deposit was made with no match, yet i recieved an email after twelve or so hours saying that my withdrawal was being denied due to break the maximum bet limits, turns out they are using a fractional amount of bonus money residual to lock down my whole balance with their bonus terms and are denying me the money because of a single bonus buy of $20 on sheltastic wins. These guys are looking for any technically to not pay out. Be cautious with depositing here. Would not reccomend and Will not ever play here again, there are much better casinos out there that are helpful to the player and not living and dying over stealing $30 deposits.

Hello tproctor1703,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Kudos Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bonus were you using? Is it possible to forward your deposit, bonus and betting history to nikolas.b@casino.guru? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear tproctor1703,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.