The player from Austria is disputing the casino's claim that there are no winnings, alleging fraudulent activity. The complaint was rejected because the player didn't respond to our messages and questions.
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.