LeoVegas Casino - プレイヤーのアカウントはブロックされています。

The casino is a scam they keep the deposits they tell you that it has not arrived that your payment provider has not communicated you keep complaining you present everything and then they tell you we are going to solve it and then they block your account they kept my deposit and more than 1000 at stake. Support system a pod.

El casino es una estafa se quedan con los depositos te dicen que no ha llegado que su proveedor de pagos no se ha comunixado te sigues quejando presentas todo y luego te dicen ya vamos a solucionar y luego te bloquean la cuenta se quedaron con mi deposito y mas de 1000 en juego. Sistema de ayuda una vaina.

Dear johnkevin1938,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? Have you received any successful withdrawals from this casino in the past? Which games you’ve been playing (live games, slots, or multiplayer)?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear johnkevin1938,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.