Limitless Casino - プレイヤーのアカウントがブロックされました。

I made a deposit with a bonus and then Made all playthrough requirements, but when I tried to make my 110.02 withdrawal they said I needed to verify my account, when I tried to log in my account was locked, now I can't even access the website anymore.

Dear dobbsshawn051,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Have you received any confirmation regarding successful verification? Could you please advise when exactly you created your account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear dobbsshawn051,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I apologize but thy did make everything right by my sstandard.

Thank you for your reply, dobbsshawn051. Do I understand correctly that the issue has been resolved?

Dear dobbsshawn051,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.