Limitless Casino - 選手の退会が遅れました。

I started out just requesting $750 this morning leaving funds in my account to continue to play with. However, after this all day long ridiculous ordeal I want all of my $859. I've done Everything requesting of me and then some. Only to be told the sane thing over and over. I've submitted documentation over and over. And now they have me blocked from being able to request my winnings. But yet tell me; "submit another request", send in verification" blah blah blah. I've done Everything asked of me multiple times. I've even sent in documents not requested just to make sure have all bases covered. Have had multiple chat sessions, sent multiple emails.

AND NOW IM BLOCKED!?

I JUST WANT MY MONEY! MY WINNINGS! WHATS FAIR IS FAIR! Don't give people a hard time, do what you say, what you advertise.

10minute withdrawals, ha more like 10hrs maybe but definitely not 10minutes.

Dear bmswade1,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

I apologize for wasting everybody's time. Limitless Casino did finally send my money. I admit I was inpatient. However, after multiple chats and emails stating the same thing over and over making it seem like they weren't at all actually doing anything but reading a little script anyone would be concerned and worried too. And frustrated.

Also after being ripped off by Slots Villa a few months ago, I'm quite sceptical and cautious about online casinos.

Again, my apologies.

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, bmswade1, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru