Lord Lucky Casino - カジノはポルトガルからのプレーヤーを受け入れません。

Not a complaint, just information. This casino does not match the information. Does not accept players from Portugal.

Não é uma reclamação, apenas informação. Este casino não corresponde à informação. Não aceita jogadores de Portugal.

Dear Pedro,

Thank you very much for bringing this issue to our attention. I'm sorry about the wrong information on our website. We currently have over 2000 casinos in our database and we put a lot of effort into keeping the reviews up to date. 

We would like to apologize for the inconvenience and inform you that we have recently updated the information about the casino’s restricted country list. Thank you for helping us make Casino Guru better.

Best regards, Satrio

Dear Pedro,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.