Lucky Owl Club Casino - プレイヤーのアカウントはブロックされ、賞金は没収されます。

They owe my 360$ and they took it after i deposited 100 in the account and now they blocked my account

Dear christopher1228,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Lucky Owl Casino. I’m afraid, I will need more information regarding your problem. Was your account ever verified? Did you use any kind of bonus? Could you please elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear christopher1228,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.