Malina Casino - プレイヤーの撤退が遅れています。

I have been waiting for more than 15 days for this damn casino to pay me. Every time I go to chat, they have a new excuse and don't pay, always with the same story. I have seen that there are several pending complaints against this casino, please downgrade this crap to spam.

Estou a mais de 15 dias esperando essa peste desse casino me pagar sempre que vou no chat uma desculpa nova e não pagam sempre com a mesma conversa ja vi que ha varios pedidos pendentes contra esse casino por favor rebaixem essa bosta para spam

Dear ihelpjr,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

fortunately the amount I won was honest and there's nothing wrong with that the problem is the delay on his part and I'm already tired of going to that chat and them not solving anything

felizmente o valor que ganhei foi de modo honesto e não há nada de errado com isso o problema é o atraso na parte dele e já estou cansado de ir aquele chat e eles não resolverem nada

Thank you for your reply, ihelpjr. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

I've canceled my 15-day withdrawal, I've made 1120 euros and I'm waiting for a new withdrawal, hopefully this time it'll go through.

Eu cancelei esse saque de 15 dias joguei fiz 1120 euros e estou aguardando um novo saque espero que dessa vez caia

And yet again, you haven't provided a single answer. Nonetheless, since you requested a new withdrawal, let's give it a few more days. Do not cancel your pending withdrawal, as it may cause further delay in its processing. Please keep me informed about any further developments.

They haven't paid for the 3 to 5 days they've been asking for this casino is a joke in very bad taste

joke

Nao pagaram já extrapolou os 3a 5 dias que eles pedem esse casino e uma piada de muito mal

gosto

Dear ihelpjr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.