Malina Casino - 当該プレイヤーは出金が遅れていると考えています。

I've been waiting since March 8, 2025, for the first partial payout of €500, as the maximum is €500 per day and a maximum of three at a time. So far, it's just pending processing. Support says it's delayed.

Ich warte seid dem 08.03.2025 auf die erste teilauszahlung von 500 euro, da 500 maximal pro tag und maximal drei gleichzeitig… bis dato steht es nur auf Bearbeitung… Support schreib es verzögert sich…

Dear timbodewig,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

I only have 4000 euros left in dispute because I still played a bit 😭.. but no matter, from now on I won't touch the balance again....

Ich habe nur noch 4000 Euro Streitwert da ich noch etwas gespielt habe 😭.. aber egal ab jetzt fasse ich das Guthaben nicht mehr an….