MelBet Casino - プレイヤーのアカウントがブロックされました。

I have created melbet account and playing it for past 1 month. Suddently my account has been logged out and i couldn't login from than using my old passwork. When i contacted customer care they told that my account has been blocked. Sent multiple Email to security@melbet.com & license@melbet.com. Didn't get any reply so far.

Hello Veeramanikandan,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Melbet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account was already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about? Did you receive any respond at all from the casino since your account got blocked? If yes, please forward the communication to nikolas.b@casino.guru.

Looking forward to your answer.

Regards,

Nick

Yes Nick account verified using both phone and mail. It has been verified 1 week back.yes playing with real.money. now i am able to access the account but i coudlnt deposit/withdraw or place any bets(amount showing to bet as 0.1 ruper) with money i have right now in account. I have sent the mail from verified mail id not getting any response.

Yes Nick account verified using both phone and mail. It has been verified 1 week back.yes playing with real.money. now i am able to access the account but i coudlnt deposit/withdraw or place any bets(amount showing to bet as 0.1 ruper) with money i have right now in account. I have sent the mail from verified mail id not getting any response.

Hello Veeramanikandan,

Can you please resend the e-mail again as I did not find any e-mail from your address. Or if you used a different e-mail to send it, please forward it here.

Dear Veeramanikandan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.