MostBet Casino - プレイヤーの入金は入金されていません。

I have sent 90,000 dividing 60,000 once and 30,000. Which are never credited.

after long conversation and numerous times of requesting they simply told, this deposit is already used by someone, which i didn’t shared with anyone except with mostbet agent.

i have clear evidence for it.

Dear kiran1040,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful deposits before?
• Did you make these deposits via the cashier section in your casino account?
• Could you please clarify who this Mostbet agent is, how you met, and on which platform (live chat/email support, WhatsApp, Facebook, etc.) you communicate with them?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

1. Yes i made lot of deposits
2. no
3. i made through WhatsApp upi payment and you can check attached screenshots for amount paid to them and i had conversation with on Telegram platform.
   

Thank you for your reply, kiran1040. Which payment method did you deposit with in the past? Did this agent assist you with all your previous deposits?

Could you please forward me all the relevant communication between you and the agent? My email address is kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.