Mr Bet Casino - プレイヤーの撤退が遅れています。

I've been waiting for my payout for days, every time it is said that there are too many payout requests at the moment! I think it's more of a delaying tactic to gamble away the money again! But not me !

Warte schon seit tagen auf meiner auszahlung,jedesmal wird gesagt,im moment zuviele auszahlungsanfragen ! Ich glaube eher das es eine hinhaltetaktik ist,um das geld wieder zu verspielen ! Aber ich nicht !

Dear Martin2021,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I see that this is your second complaint about this casino. Do I understand correctly that this one is regarding another issue/withdrawal?

If yes, would you be so kind and clarify when exactly you requested this withdrawal?

Have you tried contacting the casino regarding this issue? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Martin2021,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.