Mr Bet Casino - 選手の退場が遅れる。

So it's been a month since I've been trying to receive my earnings from Mr bt, it's time they found an excuse and didn't pay me, I think it's a great lack of respect for the customer, funny that for us to make the deposit they have the pix option, now for us to withdraw there is no more .... Then when we make the withdrawal request, there are a lot of obstacles, I want my money that I won, please solve my situation

Então já faz um mês que estou tentando receber meus ganhos da Mr bt , tá hora eles arrumam um desculpa e não me pagam , acho uma falta de respeito muito grande com o cliente , engraçado que par nós fazer o deposito eles tem a opção pix , agora pra nós retirar já não tem .... Aí quando fazemos o pedido do saque vem um monte de obstáculos , quero meu dinheiro que ganhei , favor resolver minha situação

Hello elisangelaa217

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear elisangelaa217,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

My house has already been resolved I have already received my money thank you for responding quickly to my case

O meu casa já foi solucionado já recebi meu dinheiro obrigado , por atender rápido meu caso

Thank you elisangelaa217 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick