Mr Bit Casino - プレーヤーの入金は、カジノ アカウントに入金されていません。

I have deposited 1900₹ on Mr Bit casino and the transaction was successful from my end but the money didn't go through credit my casino account ,they are delaying my deposit and not crediting it to my casino account for no reason and harassing me knowingly,i keep coming back to them asking for my deposit everytime they say is their financial department are checking even after i produce my transaction proof.This has happen several times with me on this casino .they even delayed my first withdrawal request eventually i lose all my winning on that day because of the delayed.There chat support response well but they intentionally delayed the deposit and withdrawal of the player money.please report them for them delaying and time consuming.i had deposited through my Paytm wallet UPI .

Dear Millitechik8888,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not depositing any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

Could you please advise if it was your first deposit in this casino? Please forward your payment receipt to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Petronela 

Ok

Dear Millitechik8888,

I still haven't received anything from you. Could you please advise if you sent it to petronela.k@casino.guru?

Dear Millitechik8888,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It's a fraud casino please make people aware about this dnt play here you will loss all your money they won't let you withdraw even if you win soemthing

Thank you, Millitechik8888, for the warning however, I still haven't received your deposit receipt. Could you please advise if you already sent it to petronela.k@casino.guru? Looking forward to hearing from you.

Dear Millitechik8888,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.