Mr Sloty Casino - プレイヤーの撤退は遅れています。

Hi my experience with this casino mrsloty sounds like everyone else's, I won 1100 pounds and went to withdrawal this via bank transfer and it's been a week now with no change of getting my winnings they say that the withdrawal process is between 7-21 days , I've spoken to loads of different people in live chat and I've asked them at what status is my withdrawal at and they say it's being checked ,which is what they seem to say to everyone by reading the reviews on this site,has anyone had any luck with withdrawals from this casino before and if so what can I do to try and get my winnings from them ? Thanks 👍

Dear gilfy123,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Nevertheless, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Additionally, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it. I can only hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petronela.k@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Thanks very much I've sent the screenshots also I've used a different email address to sign up for mrsloty , so I've sent you the one in email that I used

Thanks again

I've asked mrsloty to cancel the withdrawal an credit back the account , I'd rather play the money down than wait forever to get paid out by these losers , all I can say is mrsloty casino is a fraud and a scam

Thank you, gilfy123, for your reply and forwarded email. Do I understand correctly that you do not wish to continue with this complaint and prefer to play down your winnings?

Dear gilfy123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Yes that's correct I've given up on mrsloty bogus casino stay away from these fraudsters

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with any other casino. We are here to help.