Mr Sloty Casino - 選手の退場が遅れる。

Hi I requested a withdrawal over 3 weeks ago and to this day the withdrawal has not been processed. Please help me to solve this problem thank you so much ❤️

Salve ho richiesto un prelievo più di 3 settimana fa e ancora ad oggi non è stato elaborato il prelievo. Vi prego aiutatemi a risolvere questo problema grazie mille ❤️

Hello Stefmosc86,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Sloty Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi Nick my account has been successfully verified more than 2 months i think.

The win was made with a deposit I made real money (no bonus no free spins)

This morning I wrote to the casino,mi

they replied: to be patient a little longer.

Salve Nick il mio account si è stato verificato correttamente più di 2 mesi credo.

La vincita è stata fatta con con un deposito che ho fatto soldi veri (no bonus no giri gratis)

Stamattina ho scritto al casinò,mi

hanno risposto: di pazientare un altro po.

Dear Stefmosc86,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Mr Sloty Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Mr Sloty Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.