NovaJackpot Casino - プレイヤーのアカウントは要求どおりに閉鎖されません。

I would like my account to be permanently closed and deleted, but it keeps getting reopened.

Vorrei la chiusura definitiva e l’eliminazione dell’account ma mi viene riaperto

Dear Ciaia,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Although I understand your frustration, we are not in a position to force casinos to close players' accounts unless they express gambling problems. The easiest solution is to unsubscribe from all communications with the casino and stop using the account. The vast majority of online casinos close inactive accounts sooner or later anyway.

If there is anything else I could help you with, please let me know, otherwise, I will be forced to close this complaint.

Thank you very much in advance for your understanding.

Best regards,

Kristina

OK thank you

Ok grazie

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.