Ocean Breeze Casino - プレイヤーの撤退は遅れます。

Hello, I applied for a payout on January 22nd, 2022. I've been waiting for a payout since today, but nothing is happening, it's still pending. I played with a bonus and I often deposited no more than €25. I wrote in the chat and wrote emails always get the same answer patiently patiently etc.

Hallo habe am 22.01.2022 eine Auszahlung beantragt nun warte ich seid heute noch auf eine Auszahlung aber es tut sich immer noch nix es steht immer noch auf Bearbeitung. Ich habe mit bonus gespielt und habe öfters mal eingezahlt nicht mehr als 25€. Habe im Chat geschrieben und Emails geschrieben kriege immer die selbe Antwort gedult gedult usw.

Hello Hayat05,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Ocean Breeze Casino.

Please allow me to ask you a few more question before we would move forward.

When exactly did you request the withdrawals? Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your balance?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Hello on 01/22/2022 I requested a payout and deposited on 01/21/2022 with bonus, yes account is verified yes this is my first payout

Hallo am 22.01.2022 habe ich Auszahlung beantragt und am 21.01.2022 eingezahlt mit bonus, ja Konto ist verifiziert ja das ist meine erste Auszahlung

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Ocean Breeze Casino to ignore us completely in our attempts to mediate any kind of issue.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Ocean Breeze Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.

Thank you for the effort

Dankeschön für die Mühe