Odds96 Casino - プレイヤーのアカウントはブロックされました。

My odds 96 account has blocked

I don't no why

Please help me

Dear hamidlahre9669,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that we can’t penalize the casino for closing your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all. 

Could you please advise if any funds are being held by the casino?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Yes I have 1600 in my account

Hello everyone,

Thank you both for your replies.

hamidlahre9669, I am afraid that if you provided someone else's documents to verify your account, the casino had the full right to block your account and confiscate any remaining balance. This is prohibited by any online casino.

If there is any additional information that you would like to add to this case, please do so, otherwise, I will be forced to close this complaint. Thank you for your understanding.

Dear hamidlahre9669,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I accept mam its my mistake

I added id of my big brother by mistake

As the casino acted in compliance with the General T&Cs, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.