Oshi Casino - プレイヤーのアカウントがブロックされました。

I won back the bonus from free spins for registration, passed the check, received a letter that the account was verified. I was waiting for a payout ... and received a block without any explanation. Nobody explains anything, there are no letters.

Отыграл бонус с фриспинов за регистрацию, прошел проверку,получил письмо что аккаунт верифицирован. Ждал выплату ... и получил блокировку без всяких объяснений. Никто ничего не объясняет, писем нет.

Hello padvoman,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Oshi Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if ever did deposit into the casino? Did you already contact them regarding your issue and if yes, what did they respond? Can you please forward the link to the bonus you claimed?

Looking forward to your answer.

Regards,

Nick

Hello. I didn’t make deposits, in the chat they said that you can bet on withdrawal without a deposit on bitcoin (put 3mbtc on withdrawal). Put - in response to the block (Your accont is disabled). I sent them two letters to tell them what happened - still silence. Free spins received by going from this site - https://newbitcoincasinos.com/oshi-casino-btc-free-spins-bonus/#more-47

Привет. Депозитов не делал, в чате сказали что можно ставить на вывод без депозита на bitcoin(ставил на вывод 3mbtc) . Поставил - в ответ блок(Your accont is disabled). Отправил им два письма чтобы ответили что случилось - до сих пор тишина. Фриспины получил перейдя с этого сайта - https://newbitcoincasinos.com/oshi-casino-btc-free-spins-bonus/#more-47

Can you please forward your full communication with the casino to nikolas.b@casino.guru?

Dear padvoman,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.