Parimatch Casino IN - プレイヤーの入金問題は未解決のままです。

In my previous complain which is still unresolved parimatch is still to refund my 5000inr.

They have done a similar fraud after receiving 744inr again they have denied receiving it.

This time merchant is also agreed receiving the money and sharing the detail.

My player id-4********.

Parimatch is the most dishonest and fraud platform going around.

They dont provide any proof to its players.Because they dont have any.They are running a scam and fraud platform.

Dear exceldesignid,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Dominika

Bank has confirmed sucessful credit of money to benificiary account

Dear exceldesignid,

Your deposit issue was escalated to our billing team, we kindly ask you to provide us with the email from your bank via support@parimatch.com (or here) in order to check if the deposit was credited (you can resend the same letter where bank confirmed you that). Thank you!

Sending again the bank letter where chargeback was slso applied.But since parimatch is doing this kind to many other customers also,it doesnt share any proof and closes its eyes when customer has proof.They even told me that i deposited in wrong account.but since i have proof they are coming up with new lies everyday

Sending the letter again

After 5month parimatch has finally credited the amount to my parimatch account.

But this proves that what kind of fraud parimatch is operating regarding payments,without a valid license in india.

I had to approach cyber crime and bank for this fraud.

I NEED A COMPENSATION FROM PARIMATCH FOR HARRASING ME FOR 5MONTHS.

This was parimatch reply regarding this transaction on casino guru.

PARIMATCH I CAN TELL IS HARRASING MANY CUSTOMERS LIKE ME IN THIS WAY.

Dear exceldesignid, I understand your frustrations about the delays. Please note that any compensation is at Parimatch Casino's discretion and not part of our complaint resolution process.

Since the amount has been credited to your account, do you need further assistance, or can we consider this case resolved?

Yes its resolved but will request casino guru to request parimatch for compensation as i have been harrased for 5month

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.