Pin-Up Casino - プレイヤーの撤退は遅れています。

It has been so many days I haven't received my withdrawal...Last time also they took 9 days for my withdrawal....They are not giving preference to old customers ...New users are receiving withdrawal in one day only....I need money urgently for medical emergency...My ticket number is TS-374728

Dear jayeshvehale,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Before we move forward, could you please advise when exactly you requested this withdrawal?

Looking forward to hearing from you.

Best regards,

Kristina

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Thank you...i got the withdrawal

Awesome news, jayeshvehale. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.