Posido Casino - プレイヤーの撤退が遅れています。

I have tried getting money back from this company in September and the haven’t paid a cent I have tried to start the process of receiving my money to get the full amount in payments as they said I can only withdrawl a certain amount each day but when I started they kept saying they were processing it and to wait. As I was waiting and trying to talk to them I was getting different excuses then they cancelled my request all three of them so I gave up on trying to receive the money until I found this website

Dear thelma1515,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced trying to withdraw your funds.

To help us understand and assist with your situation, could you please provide a few additional details?

• Could you specify the total amount you are trying to withdraw, as well as the specific amounts and dates of each withdrawal request that was canceled?
• Have you received any detailed reason from the casino for these cancellations, and if so, could you share what was communicated?
• Do you have any email or chat communication from the casino regarding the status or cancellation of your requests?

If you have any written records of your communication with the casino, please feel free to forward them to petronela.k@casino.guru. This information will help us review the case thoroughly.

Your cooperation is essential for us to proceed effectively and work toward a solution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela