Posido Casino - プレイヤーの撤退が遅れています。

Hello,

I am a player from Germany.

I deposited €1600 in Litecoin on the site posido158.com and then made some winnings.

My current balance is €22,000.

I made my first withdrawal on 01/08/25, and now 14 days have passed.

There's no response to emails.

The live chat keeps giving the same answers: it will be processed soon, technical errors, the finance department will handle it next, and so on...

But nothing is happening.

Verification has not yet been requested.

I took screenshots and even made a screen recording of my profile and the live chat.

Everything is documented.

Now, I'm stuck and don't know what to do.

Posido158.com is a scam casino.

Guten Tag,

ich bin ein Spieler aus Deutschland.

Ich habe 1600 € in Litecoin bei der Seite posido158.com eingezahlt und dann Gewinne gemacht.

Mein aktuelles Guthaben beträgt 22000 Euro.

Ich habe am 8.01.25 meine erste Auszahlung getätigt und jetzt sind schon 14 Tage um.

Auf die Email wird nicht geantwortet.

Im live Chat kommen ständig die selben Antworten: bald wird es bearbeitet, technische Fehler, Finanzabteilung klärt das als nächstes und so weiter...

Aber nix passiert.

Verrefizieren wurde noch nicht angefordert.

Ich habe Screenshots gemacht und sogar eine Displayvideoaufnahme von meinem Profil und dem live Chat.

Alles dokumentiert.

Jetzt weiß ich nicht mehr weiter.

Posido158.com ist ein scam casino.

Dear andy208,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Do I understand correctly that you have not made any successful withdrawals before?
• Has your withdrawal request been pending since January 8? If possible, please post a screenshot of your withdrawal history here in this thread.
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear andy208,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.