Pribet Casino - プレイヤーのアカウントの閉鎖が遅れています。

I've been writing for three days, requesting closure due to gambling addiction, which I've already mentioned in the chat and in my emails. The account still hasn't been closed, and unfortunately, I've continued to lose money!

Ich schreibe seit 3 Tage und bitte um Schliessung wegen spielsucht was ich im Chat bereits geschrieben habe sowie in meine mails. Das Konto wurde immer noch nicht geschlossen und ich konnte leider Geld weiterhin verlieren!

Dear Ramona1987,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Pribet Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please share your attempts to close your account?
• Has the casino replied to your requests at any point? What response have you received?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas