Prism Casino - プレイヤーの賞金は無効になりました。

I deposited £350 they also give me bonus credit which could only be played on certain games so I played the real money games as I started winning I went to withdraw some money I had won with my own money only to see that my wagering requirements where over a staggering £16000 pound so I couldn't withdraw so I just played on started winning more and more money so I started playing there max bet which was £60 per spin I eventually played through there staggering wagering requirements and made a withdrawal of £5000 only for 2 days later then rejecting and wiping my winnings saying I broke the rules and played more than 30% of my deposit with this and the staggering wagering requirements I find this site a con and when I message them or email them they just leave chat and I never get any where I feel robbed

Dear Sean,

Thank you very much for submitting your complaint. I fully understand how difficult the whole situation must be for you. I've checked the casino terms but I did not find any reference to the max bet rule. Can you please confirm that your complaint is on Prism Casino? Also please if you have any communication relevant to the casino forward it to nikolas.b@casino.guru. Thank you in advance for your reply.

Best regards,

Nick

Dear Sean,

We haven't receive any answer from you. Please note if you fail to answer us within the next 7 days, your complaint will be rejected.

We are now rejecting the complaint as the player is non-responsive.