Thanks, @Marcel2805, for bringing up the issue of the KYC process at our casino. While we acknowledge that it can take some time, it's important to maintain the safety and security of our platform and users. That's why we're proud to offer options such as setting limits on accounts and transferring balances to a vault, which promote responsible gambling practices.

In addition to these features, we're proud to offer the highest RTP rate in the industry, with over 96%. We believe in providing a fair and transparent gaming experience for our users, and we're committed to ensuring that customers who follow our terms and conditions receive their money.

At our casino, we prioritize responsible gambling practices, and we understand the importance of providing our users with tools to manage their gambling activities. By setting limits on accounts and utilizing our vault feature, users can control their spending and prevent impulsive or compulsive gambling behaviour.

In conclusion, we understand that the KYC process can be frustrating for our users, but it's a necessary step in maintaining a secure platform. We encourage our customers to utilize the features we offer to promote responsible gambling practices, and we're proud to offer the highest RTP rate in the industry to provide a fair and transparent gaming experience.