Thank you for sharing your feedback, jimmy2020. We apologize for the experience you've had.

We're sorry to hear about the issues you've encountered with bonuses, support response times, and account closure. We strive to provide a positive experience for all our players, and your feedback is essential in helping us improve our services.

We would like to investigate further and assist you with any concerns regarding your account. However, since you haven't provided any account details, could you please reach out to us directly? Our support team is available to help resolve any issues you may have encountered. Your satisfaction is important to us, and we want to ensure that your experience with us is a positive one.