カジノは大丈夫。支払いに時間がかかりましたが、それは支払いプロバイダーのせいで、プロバイダーの問題だったようです。ただし、良いレビューを得たいのであれば、出金を迅速に承認し、正確なフィードバックを提供し、各問題について少なくとも1通のメールメモを送信することをお勧めします（Banco do Brasilからの出金が拒否された理由に関するメールは受け取っていませんし、一部の書類が拒否された理由に関するメールも受け取っていません）。ブラジルの場合、reclameaquiにアクティブなページはありません。信じてください、ブラジルでは、reclameaquiで評判が良く、レスポンシブなページを持つカジノが大いに役立ちます
結論：まあ、特に引き出しに関しては改善の余地はあるが（これが主なポイント）、まあ、彼らは支払う
Casino ok, they took a while to pay me, but it was because of the payment provider, it really looks like it was a provider problem. However, if you want to get good reviews, I suggest you be quick to approve the withdrawal, give accurate feedback and send at least one email note about each problem (I didn't receive an email about why my withdrawal from Banco do Brasil was refused and I didn't receive an email about why some documents were refused). For Brazil they don't have an active page on reclameaqui, and believe me, in Brazil a casino with a responsive page with a good reputation on reclameaqui helps a lot
Conclusion: Ok, but they could improve, especially in terms of withdrawals (which is the main point), but ok, they pay
Cassino ok, demoraram para me pagar, mas foi por causa da provedora de pagamentos, realmente parece que foi problema de provedora. No entanto, se vocês querem ter boas avaliações, sugiro que sejam rápidos em aprovar o saque, em dar feedbacks precisos e enviar pelo menos uma nota de e-mail sobre cada problema (não recebi um e-mail falando do motivo do meu saque do banco do brasil ter sido recusado e não recebi e-mail do motivo de alguns documentos terem sido recusados). Para o Brasil não tem uma página ativa no reclameaqui, e acreditem, no Brasil um casino com uma página responsiva com boa reputação no reclameaqui ajuda muito
Conclusão: Ok, mas pode melhorar, principalmente em questão de saques (que é o principal ponto), mas ok, pagam
こんにちは、プレイヤーの皆様！フィードバックをお寄せいただきありがとうございます！お支払い処理の遅延についてお詫び申し上げます。また、ご迷惑をおかけしていることは重々承知しております。今後はこのような遅延を最小限に抑えられるよう、決済プロバイダーと積極的に連携して取り組んでまいります。
より迅速な出金、より明確なコミュニケーション、出金や書類の拒否に関するメール通知の送信に関するご提案に感謝いたします。お客様の体験は当社にとって重要であり、これらの分野を必ず改善してまいります。
ご協力と改善の機会をいただきありがとうございました。
よろしくお願いします、
ソルカジノ！
Hello, dear player! Thank you for sharing your feedback! We apologize for the delay in processing your payment, and we understand how frustrating that can be. We're actively working with our payment provider to minimize such delays in the future.
We appreciate your suggestion regarding faster withdrawals, clearer communication, and sending email notifications for rejected withdrawals or documents. Your experience is important to us, and we’ll make sure to improve in these areas.
Thank you for your patience and for giving us the opportunity to improve!
Best regards,
Sol Casino!
