ボーナスマネーを一切使わずに、10ユーロの入金からスロットに賭けました。すべての書類検証基準を遵守し、チャットですべてが検証されたことも確認しました。合計230ユーロの利益を得て、2025年1月7日に引き出しをリクエストしました。
出金は最大 72 時間以内に完了するとメールで通知されました。この期限はすでに過ぎており、彼らはチャットでできるだけ早く出金処理すると伝え続けていますが、従っていません。このカジノは詐欺だと思います。以前、彼らが私に与えたウェルカム ボーナスを使用して獲得した賞金の残高を完全に無効にしたことがあるためです。このカジノのコメントを見ると、彼らが顧客に対して詐欺行為をしていることがわかります。彼らは出金をキャンセルし、再び ID カードを片手に持ったセルフィーを要求します。またもや守られない約束の 72 時間です。
I placed bets on slots from my €10 deposit, without using any bonus money. I complied with all the document validation metrics, and was even confirmed by chat that everything had been validated on my side. I made a total profit of €230, on which I requested a withdrawal on 7.1.2025.
I was informed by email that the withdrawal would be completed within a maximum of 72 hours. This deadline has already passed and they continue to chat saying that they will process the withdrawal as soon as possible, but they do not comply. I consider this casino to be fraudulent as they have previously completely annulled a balance of winnings that I had obtained, according to them using a welcome bonus that they had given me. This casino's comments show that they act fraudulently with their customers. They cancel withdrawals and again ask for selfies holding an ID card in one hand. Another 72 hours of promises that won't be kept.
Fiz apostas em slots a partir do meu depósito no valor de 10€, sem utilizar qualquer montante de bónus. Cumpri com todas as métricas de validação de documentos, inclusive foi-me confirmado por chat que estaria tudo validado do meu lado. Consegui um ganho total de 230€, sobre o qual pedi retirada no dia 7.1.2025.
Fui informado por email que a retirada seria concluída num prazo máximo de 72h. Esse prazo já foi ultrapassado e continuam em chat a dizer que vão processar a retirada o mais breve possível mas não cumprem. Considero este casino fraudulento pois já me tinham anteriormente anulado totalmente um saldo de ganhos que tinha obtido, segundo eles utilizando um bónus de boas vindas que me tinham dado. Os comentários deste casino demonstram que atuam de forma fraudulenta com os seus clientes. Cancelam os levantamentos e voltam a pedir selfies segurando o documento de identificação com uma mão. Mais 72h de promessa que não será cumprida.
