I am extremely disappointed in this casino. I have deposited multiple times, finally decided to cash out when I won, and sure enough, no pay out. I submitted all the requested documents, they approved my documents on 9/25. I waited the 7 days BUSINESS days, and on the 7th day, they reversed my withdrawal for no reason and did not pay me. Do not deposit with this casino, as you will not see your winnings, in my experience.

The customer service is always helpful. They have a nice variety of games. I would like to see the bonuses not have max withdrawals. The one bone of contention for me is the wait for withdrawals. When I initially started playing it was 1-3 business days after your account was verified, when it actually came time for me to do a payout it changed to 1-7 days (customer service said they got a new processor). I waited, and am still waiting for my funds. We are on 6 business days now - I was hopeful they gave that time frame only to be surprised by a faster payout and no such luck! Fingers crossed it arrives soon and this is just a one time event. Highly suggest changing processors again to one who does it in a more timely fashion like the rest of the industry.