Raging Bull Slots Casino - プレイヤーのアカウントがブロックされました。

Steer clear of this casino at every cost and it’s affiliated casino’s such as playcroco and the likes.

They are an utter scam, I deposited $65 into the casino. Played and won up to 3k. After attempting my withdrawl. I was reduced down to $1,320. Which is a certain ‘X’ of my deposit. Which I’m okay with. Here’s where the problems started. RagingBullCasino would at every turn disregard anything I sent to them. Stall on verification. Make me run around in circles to become verified. I gave them the same copies of information multiple times. After finally getting through back and fourth for over two months. Which they stalled for this long, they wouldn’t reply to emails for weeks on end. I was told I would need to do a manual withdrawl. So I gave them all my information, making sure every single little letter and detail was correct. Then another spate of stalling tactics. Refusing to accept information that was blatantly correct. Eventually after enough time they just never replied. So I logged in, noticed I was able to withdraw on their website finally. So I attempt to withdraw, all goes through and everything seems fine. Log in today to try and see how the process is going. Low and behold my account isn’t available to log in. Changing the password twice and being as careful as one can be. It appears my account isn’t either active or locked on their website. Another tactic to avoid paying out.

this casino is beyond a scam. Do not and I repeat DO NOT! Play on it. There are many other good casinos out there with far better reputation if you just look. Shame on casino guru for giving this casino such high reviews.

Dear Ethan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand it correctly, that your account has been verified (you mentioned that after some time you were able to request a withdrawal)?

Have you tried contacting the casino regarding your closed accout? Please forward any relevant communication between you and the casino to kristina.s@casino.guru

I will be waiting for your reply patiently and hope to help you as soon as possible.

Best regards,

Kristina

Dear Ethan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.