Raging Bull Slots Casino - プレイヤーの撤退が遅れています。

Played and won 1300 minus the coupon amount which was 875

made a withdrawal request on the 15th and it hasn’t been reviewed or approved yet. Please assist.

Hello britterlynne,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Raging Bull Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bonus did you use exactly? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Updated !

just spoke to VIP account manager Brian

I am satisfied with this

answer for the next 7-10 business days



Hello britterlynne,

Please let us know within a week if there's been any update.

I will thanks Nick. Nothing yet.

No deposit yet 😕

Thank you britterlynne for all the information provided. I will now forward your complaint to my colleague Dominika (dominika.l@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Thank you 🙏

Can you ask the casino to join

Hello britterlynne,

This is Dominika and from now on, I will be taking care of your complaint. I have reviewed your case and I would like to invite Raging Bull Slots Casino to join the conversation and participate in the resolution of this complaint.

Kind regards,

Dominika

Casino.Guru

Greetings all,

I had a look then sent the approved withdrawal directly to our payout department, it has been issued to our 3rd party payment providers for disbursal as a bank wire transfer. As a general rule once paid by the casino to the 3rd party we are looking at 3-10 business days on delivery to the player bank account. Hopefully you'll be seeing those funds sooner than later britterlynne.

Best wishes,

Nick and Raging Bull

Thank you for the information.

Dear britterlynne, please inform us once you have received the payment.

Thank you as always nick for you fast response! I will let you know if anything comes up this week 🙂

Still haven’t received anything just following up

Can you change the status? I already sent a reply. I just wanted to see if someone could take a look at what is going on and escalate as necessary?

Thank you so much.

Dear Raging Bull Slots Casino, could you please provide an update on the player's withdrawal?

Still no deposit 😕

Greetings all,

The funds have been disbursed to our 3rd party on your behalf britterlynne, currently we are on business day 8 since paid by the casino. There are currently no known delays in wire payment with the 3rd party so hopefully you'll be seeing those funds soon.

Best wishes,

Nick and Raging Bull

Still no payment. Please advise

Dear britterlynne, have you received the payment, please?

No I have not 😕

Dear Raging Bull Slots Casino, could you please explain why the player has not received their withdrawal yet?

still No payment

Greetings all,

Due to the length of time between disbursal and delivery we have reached out directly to our 3rd party on your behalf britterlynne. They apologized for the delay and assured us that payment should be completed and forthcoming this week.

Best wishes,

Nick and Raging Bull

Thank you so much nick !!

No deposit yet just letting you know since it’s about mid week

Still no deposit

Nothing yet 😕

Still nothing . Please let me know what’s going on

please Provide an update

Received ! Thank you

can you please check on my slots of Vegas inquiry as well

The tech Dom has been out for like 10 days and they didn’t provide anyone in her absence

no one has responded to any of my request for details

Please assist

Hello britterlynne,

We would like to update you that due to Dominika, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Dominika has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Dominika will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

This issue is closed 🙂

Dear britterlynne,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Dominika

Casino.Guru