Raging Bull Slots Casino - プレイヤーの撤退が遅れています。

I placed my withdraw on 10,26,2004. They approved it for payment on 11-5-2004 and said it would be up to 10 working days until they would pay. I started contacting them via their chat line on the 19th of Nov.. I have talked to them at least 3-4 times since the 19th. The lase was this morning. They keep telling me they would escalate it for me and this would put a hurry up on it. To day the said they escalated it and wait up to 48hrs more. It's been 24 working days already and they want me to wait another 2 days for an update. I think they are just stalling. Any help you can give me will be appreciated.

Regards,

Don

Dear dontipton83,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise when exactly you made the last successful withdrawal and how many days did it take to be processed?
• Which payment method to withdraw your winnings have you opted for? Was it the same one you used in the past?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina