Raging Bull Slots Casino - プレイヤーの撤退が遅れています。

All of my verification documents have been verified. My payout method has also already been verified. I made my withdrawal request on July 22, 2021. When I chat with them they only apologize and tell me to check back in 3 days. Please help

Dear Timothy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise which payment method you have opted for? Have you accumulated your winnings with or without an active bonus?

I would suggest checking our review for the Raging Bull Slots Casino: https://casino.guru/raging-bull-slots-casino-review:

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

I chose to deposit and withdraw using Bitcoin. Also, I did use a bonus but I had already met all of my playthrough requirements.

Thank you very much, Timothy, for providing all the necessary information. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Timothy,

I looked at your complaint and will do my best to help you. I would like to invite Raging Bull Slots Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

Greetings all,

Apologies Timothy for the delay, I reviewed your account earlier and have gotten approval on the requested withdrawal for you. Hopefully we'll have it out the door in the coming business days.

Let us know when it comes in.

Best wishes,

Nick and Raging Bull

Dear Timothy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

I received the deposit. Thanks for your help.

Dear Timothy,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru