RealSpin Casino - プレイヤーは引き出しに困難を感じています。

Hello nzooli93,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with RealSpin Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you use a casino or sports betting bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that if you claim a bonus and lose the bonus balance, it does not mean that the bonus is over. The bonus ends only in case you wager the bonus or your balance is at zero (real balance too).

Looking forward to your answer.

Regards,

Nick

Dear nzooli93,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.