RioBet Casino - プレイヤーは引き出しを受け取っていません。

I can’t withdraw 500 rubles. Access to the casino site is closed. Money does not go to kiwi for more than a day.

Не получается вывести 500 руб. Доступ на сайт казино закрыт. Денежны средства не поступают на киви более суток.

Dear Vladimir,

I am sorry to hear about your troubles. It is quite usual for withdrawals take a couple days or even weeks to get fully processed. This means that it may take some time before your money arrives in your account, especially if it is your first withdrawal. I am wondering if you ever had successful withdrawal from this casino. Also, have you received any response from the casino, especially regarding why your account was being suspended? Has the casino requested documents for KYC from you?

Best regards,

Satrio

Dear Vladimir,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Best regards,

Satrio

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.