Rise of Bets Casino - プレイヤーの賞金は没収されました。

I won 45,000 euros on rise of bets. When I wanted to cash out, they immediately blocked my account. they indicate that I should never have played here as I had closed my account at a sister casino Svenplay. they just don't want to pay me money. They also no longer respond via email and say that I am unlucky

Dear noamenbachar,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rise of Bets Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you requested a self-exclusion due to gambling addiction in one or more casinos operating under the L.C.S Limited operator?
• When did you open an account in Rise of Bets Casino and how much you deposited?
• Has the casino returned your deposits?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear noamenbachar,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.