Rollbit Casino - プレイヤーは RTP の不一致と重大な損失を報告します。

I am a high-volume player with over $22,000,000 wagered and more than $530,000 in net losses. 

Lifetime Deposits $1566548.73

Lifetime Withdrawals $1033030.13 

After reviewing my full game history, I found consistent and significant RTP discrepancies compared to the publicly displayed "effective RTP" values on the site.

Sweet Bonanza

Number of spins: 12,422

Total bet: $4,864,474.40

Total win: $4,571,616.82

Your Effective RTP: 98.60%

Actual RTP: 93.98%

Loss due to discrepancy: $224,754.94

Retro Tapes

Spins: 76,848

Total bet: $4,630,560.00

Total win: $4,501,842.85

Your Effective RTP: 98.59%

Actual RTP: 97.22%

Loss: $63,426.25

Sugar Rush

Spins: 746

Total bet: $143,393.60

Total win: $114,220.66

Your Effective RTP: 98.60%

Actual RTP: 79.66%

Loss: $27,165.43

Money Train 3

Spins: 1,754

Total bet: $368,791.80

Total win: $344,030.25

Your Effective RTP: 98.60%

Actual RTP: 93.29%

Loss: $19,598.46

Retro Sweets

Spins: 701

Total bet: $44,504.20

Total win: $30,756.76

Your Effective RTP: 98.60%

Actual RTP: 69.11%

Loss: $13,124.38

Big Bamboo

Spins: 305

Total bet: $67,164.40

Total win: $53,757.24

Your Effective RTP: 98.45%

Actual RTP: 79.99%

Loss: $12,361.41

Mental

Spins: 1,537

Total bet: $282,620.20

Total win: $268,260.47

Your Effective RTP: 98.42%

Actual RTP: 94.91%

Loss: $11,486.49

Total loss due to RTP discrepancies:

$371,917.36

Dear Tyrique88,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rollbit Casino.

Thanks for the provided evidence.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you confronted the casino with the results of the RTP? What response have you received?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hey Tomas, just to update you,

I did confront Rollbit support with the RTP discrepancy. I explained that this is based on over 12,000 bets and $4.8 million wagered, all on a single game (Sweet Bonanza), and that my actual RTP was 93.98%, which is significantly below the minimum RTP of 96.49%.

Their response was that this sample size still isn’t large enough to be considered valid, and that everything is simply the result of variance, especially since the game is volatile. That’s basically all they said in response to my concerns.

To be honest, I’m also quite shocked by the RTP data on some of the other games I’ve played, but we can discuss that later if needed.

Hi, just wanted to add that I tried to contact Rollbit’s Co-Founder via X (Twitter) with a calm and fair proposal for resolution. Instead of a reply, I was blocked by both his account and the official Rollbit account, without any explanation. I believe this further confirms that the platform is unwilling to address real user issues or show even the minimum level of transparency.