Rooli Casino - プレイヤーのアカウントは資金を入金した後に閉鎖されました。

Deposited 21€, the next day DAMA admin had closed my account.

Im asking for a refund, because i wouldnt have received my winnings any ways.

Dear laka44,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Have you received any explanation from the casino for why your account was closed?

Could you please specify if you played with the deposited money?

Have you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

They just stole my money and didnt pay it back. Not worth fighting for it. Close the case.

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.