RTbet Casino - プレイヤーのトーナメント賞金が遅れています。

I won 3 tournaments on 06/13/2024 and to this date, I haven't received a single cent! Bunch of scammers, never again 🤬🤬🤬🤬🤬🤬

Ich habe 3 Turnier gewonnen am 13.06.2024 und bis heutigen Datum habe ich keine Cent gekriegt! Sind betruger nie wieder 🤬🤬🤬🤬🤬🤬

Dear miroslavslavov1,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication between you and the casino to veronika.l@casino.guru?

Please understand that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Veronika

Dear miroslavslavov1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.