SG Casino - プレイヤーの賞金が遅れます。

Hello, I have a problem with SG CASINO, no one pays me my winnings, always the same answer tomorrow but without result, who can help me to withdraw my money??? I already have doubts that all this is just a SCAM!!!

Salve, ho un problema con SG CASINO, nessuno vigile pagarmi mia vinceta, sempre stessa risposta domani però senza risultato, chi po aiutarmi per prelevare mie soldi??? Ho già dubbi che tutto questo solo una Truffa!!!

Dear andrevespa87,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

I don't believe all this anymore, after two weeks no correct response from SG casino, just words for nothing, I already have doubts that all this is just a SCAM!!!

Non lo credo più a tutto questo, dopo di due settimane nessun risposta corretta da parte di SG casino , solo parole per niente, ho già dubbi che tutto questo solo una Truffa!!!

First withdrawal requested on February 11th, up to now it still appears as ring in my game account, on this site I made a withdrawal, I already understood that no one gives me my money, I would like to tell everyone stay away from these scammers!!!

Primo prelievo richiesto il giorno 11 febbraio, fino adesso sempre nel mio conto di gioco resulta ancora come da anulare, sul questo sito mail fatto prelievo, già capito che nessuno mi lo dà mie soldi, vorrei dire a tutti state lontani da questi truffatori!!!

Anyway guys, stay away from this scam site!!!!

Comunque ragazzi, state lontani da questo sito di truffatori!!!!

Thank you for your reply, andrevespa87. Could you please advise us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please post a screenshot of your withdrawal history here in this thread.

Also, have you tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Dear andrevespa87,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.