Slotastic Casino - プレイヤーの資金はすぐに失われました。

After receiving a couple of promotions off of coupons online without any payoff whatsoever I foolishly deposited $25 on my account with slotastic. The exact same results following the exact same method of my game playing. It took them less than 15 minutes to rob me of my $25 after switching between several games at low bet amounts.

Dear Bosslady111,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Slotastic Online Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear Bosslady111,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

As I stated before as a new player I received two different promotions where I received free spins of which I couldn't redeem only play through as they were under the minimal withdrawal amount. I played different games changing my bets on each one as I did after depositing the $25 for the first time ever anywhere on any casino. I was absolutely shocked how In less than FIVE minutes going between games and changing bet amounts that I was able to at a zero balance. I wasn't betting more than a dollar if at all but NEVER ONCE did I HIT ON ANY GAME FOR ANY AMOUNT?!

Dear Bosslady111,

Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Nick I appreciate your time in this matter and your recommendation of the reading material in regards to online gambling. Have a great day

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.