Sloto'Cash Casino - プレイヤーが予定していたビットコインの出金がキャンセルされました。

Had a bitcoin withdrawal scheduled and hit max be by accident and used the 300 I still had in a hurry so made another deposit with coupon and they used it to STEAL the already scheduled btc withdrawal. REAL BUNCH OF CROOKS!!!

11/16/2023 04:42 AMMiscellaneous Rule Deduction Withdrawal Approved!-$575.1311/16/2023 04:42 AMMiscellaneous Rule Deduction Withdrawal Requested-$575.1311/16/2023 04:41 AMDF-BitCoins Withdrawal Declined$600.00

Dear natennd,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sloto Cash Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please specify if you breached the max bet while playing with the first or the second bonus?
• Did the casino provide any explanation regarding the confiscation of your winnings?
• If there is any communication between you and the casino regarding the issue, please forward it to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear natennd,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Please reply to the complaint thread directly or send me the response to my questions to my email at tomas@casino.guru

Regrettably, the player has not responded to our messages and inquiries. Therefore, we cannot proceed with further investigation and have no alternative but to dismiss this complaint. The player can reopen this complaint after submitting the requested information to tomas@casino.guru