Slots of Vegas Casino - プレイヤーの撤退が遅れています。

My withdrawal was approved by manager weeks ago I still haven't received any thing I have emailed them 7 times and only got 2 responses of someone will reach out to Me in 72 hrs both the 72 hrs have come and gone they won't tell me anything I think they are nothing but crooks.

Dear giese390,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Slots of Vegas Casino.

I fear the 'approved by manager' status in this casino group means your funds were void.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please explain if you achieved your winnings with the help of bonus money?
• Could you please share a screenshot of the transaction history from your casino account?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

So being approved means denied hmmm ok then where did the 350 go I didn't get I didn't play it its just gone? I just wanna know what happened to the 350$ I won... if I'm not getting it in payment or aleast to play on where did it go...

Why would it be voided when it told me I met all requirements to withdraw? To me it sounds like a scam and I need to talk to a lawyer

To proceed further with your complaint kindly reply to my other questions:

• Could you please explain if you achieved your winnings with the help of bonus money?
• Could you please share a screenshot of the transaction history from your casino account?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Dear giese390,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.