Slots of Vegas Casino - プレーヤーがカジノに連絡できず、賞金を現金化できない。

Website just disappeared I never got to cash out anyone else have this issue or did I get scammed??? Emails won't go through either.....

Dear Jgull,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise when was the last time you succeeded in accessing your casino account?
• Was your account successfully verified in the past?
• Have you tried any other devices to access your account?

Additionally, please forward any relevant screenshots and try to clear cache & cookies. My email address is petronela.k@casino.guru.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Thursday was last time accessed - account verified - I tried from my laptop and still says no access - tried through inclave also. I received an email from some Raging Bull casino stating sorry for being down for longer than expected today from a vip email but here is a 50 chip - I've never had an acct with them and the login was same and site looks identical.. i sent a chat asking if this is new name for slots of vegas site they responded this is Raging Bull casino.... I had a lot in sov and that account at Raging said 0 balance 0 transactions and not vip so maybe I am wrong or they are lying and scammed me not

Dear Jgull,

In recent days, we have received numerous complaints regarding several casinos within this group experiencing the same issue of inaccessibility. We have reached out to the Casino Representative and will keep you updated on any further developments as soon as we receive a response from the casino.

Thank you in advance for your patience.

Dear Jgull,

Have you succeeded in accessing your account? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

We regret to inform you that we must reject this particular case due to the lack of response from the player regarding our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.