Spin Buffalo Casino - プレイヤーの出金リクエストが遅れています。

I have a withdrawal worth 1000 Euros that is not being processed at all. The casino, which is sponsored by your bonus, does not pay out anything. I contact the live chat every day, and they always say it will be paid out, but nothing happens. In the uploaded screenshot, there is only a withdrawal of 800 Euros. However, there are 2 more withdrawals worth 100 Euros each that have been requested. In total, that's 1000 Euros. Unfortunately, on this Scam Casino, you cannot view all the withdrawals.

Habe eine Auszahlung in Wert von 1000 Euro die überhaupt nicht ausgezahlt wird. Der Casino der von euch durch euren Bonus sponsorisiert wird zahlt gar nicht aus. Man schreibt im Live Chat täglich und wird immer gesagt es wird ausgezahlt aber passiert nichts. Im hochgeladenen Screenshot sieht man nur eine Auszahlung von 800 Euro. Es sind aber noch 2 Auszahlungen in Wert von 100 Euro beantragt worden. Insgesamt sind 100 Euro. Leider kann man auf diesen Scan Casino nicht alle Auszahlungen einsehen.

Hello Cata1992,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin Buffalo Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.