SpinAway Casino - プレイヤーの出金は、検証とボーナスの問題により拒否されます。

I tried to withdrawl money 5000 at the time wasnt able due to verification

Then i attempted to withdrawl a total of 10k and was rejected because of bonus.

Dear robertcote18,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? How did the bonus influence your withdrawal?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear robertcote18,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.