SpinBetter Casino - プレーヤーの預金は入金されませんでした。

Hello, I made a deposit last night and they haven't deposited it in my account... they just give me a long time... I've written to support and now they've closed the page... I don't know what else to do to get my money back.

Hola realicé anoche un depósito y no lo han ingresado en mi cuenta.. sólo me dan largas.. he escrito a suport y ahora han cerrado la página... ya no sé qué más hacer para recuperar mi dinero.

Dear Cris24,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Dear Cris24,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Good evening, the funds have already been deposited... thank you very much for your help

Buenas noches ya han depositado los fondos... muchas gracias por vuestra ayuda

Thank you Cris24 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick