Spinbookie Casino - 選手の退会が遅れました。

NOT PAYING OUT MY MONEY. HAVE BEEN WAITING OVER TWO WEEKS...

BETALER IKKE UT PENGENE MINE. HAR VENTET OVER TO UKER...

Dear rikke007,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. When exactly you requested this withdrawal, please? Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Heh heh.. Then the payout was paid out. So then the matter has been resolved. Obviously, writing a bit on their site helps. Thank you very much 🙂

He he.. Da ble utbetaling utbetalt. Så da har saken har løst seg. Hjelper tydeligvis å skrive litt på siden deres. Tusen takk 🙂

Dear rikke007,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru